Privacy Policy

Last Updated: [02/11/2025]

Welcome to MediVoyage. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website themedivoyage.com, contact us, or use our services.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at themedivoyage@gmail.com.

We may collect the following types of information:

Personal Information

Information provided by you directly, such as:

• Full name
   
• Email address
   
• Phone number
   
• Country and city of residence
   
• Medical history or reports voluntarily shared
   
• Travel preferences
   
• Any other information submitted through forms or WhatsApp
   

 Medical Information

Medical data voluntarily submitted by you, including but not limited to:

• Medical reports
• Test results
• Prescriptions
• Case history

This medical information is handled with strict confidentiality and used solely for healthcare consultation and coordination with medical professionals.

• IP address
• Browser type
• Device information
• Website usage patterns
• Cookies and analytics data

We use your information for the following purposes:

• To provide medical tourism services and treatment guidance
   
• To recommend hospitals, doctors, and treatment plans
   
• To respond to your inquiries
   
• To improve our website and user experience
   
• For internal analytics and service development
   
• To comply with legal obligations
   

We do not sell or rent your personal information.

We may share your information only with:

• Hospitals, doctors, or medical experts for treatment planning
   
• Travel partners (only if you request travel or accommodation help)
   
• Service providers helping us operate the website or manage analytics
   
• Legal authorities if required by law
   

All sharing is done securely and only when necessary.

We employ commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, we do not guarantee absolute security due to inherent limitations of online systems.

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

Our website uses cookies for:

• Basic site functionality
   
• Analytics and performance tracking
   
• Improving user experience
   

You may disable cookies through your browser settings.

Our services are not intended for children under 18. We do not knowingly collect information from minors.

We may update this Privacy Policy periodically. The updated version will be posted on this page with the latest revision date.

Acceptance of Terms

By accessing, browsing, or using the MediVoyage website or services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions ("Terms"). If you do not agree, you must discontinue use of the website immediately.

MediVoyage is a medical tourism facilitation platform. We are not a hospital, medical provider, or healthcare institution. We assist users by:

• Connecting them to hospitals and medical professionals
• Providing treatment options based on data submitted
• Coordinating travel and medical-related arrangements (upon request)

All medical decisions are solely between you and the chosen healthcare provider.

Information on our website or communication provided by MediVoyage is not medical advice. All diagnoses, treatments, and medical opinions are provided exclusively by licensed medical practitioners.

Users agree to:

• Provide accurate and truthful information
• Use the services for lawful purposes only
• Not misuse the website, including attempts to disrupt operations or access restricted areas

For questions, concerns, or privacy requests, please contact us:

MediVoyage
Email: themedivoyage@gmail.com
Phone: +91 9990259593
Website: www.themedivoyage.com